2018 Fall Conference Agenda
Monday, December 3
9:00 AM – 9:30 AM
Welcome & Overview – What MassNAHRO is Doing For You – Advocacy & Beyond
Is MassNAHRO the same organization today as it has been for the last 40 years? Are its programs and services aligned with the needs of today’s member agencies? MassNAHRO’s Executive Board recently embarked on a Strategic Planning session to answer these important questions and look at the future of the Association and how to best serve its membership. Our newly developed Strategic Plan defines the Association’s core mission, identifies short and long-term priorities, and creates strategies for the board and staff to accomplish its goals. This session will provide an overview of the Strategic Plan and outline how its implementation will insure MassNAHRO’s success as a strong organization and effective resource for its members.
Panelist: Donna Brown-Rego Executive Director, MassNAHRO; Brian Costello, President, MassNAHRO; Neil O’Brien, Lobbyist, Brian S. Hickey Associates; Jeffrey Haggerty, Lobbyist, Brian S. Hickey Associates
9:30 AM – 10:30 AM
DHCD Town Hall Questions
Join DHCD staff for an interactive Q&A forum. DHCD staff will respond to questions posed by MassNAHRO Professional Development Committee and the membership.
10:45 AM - 4:30 PM
DHCD Technical Resource Room
10:45 AM – 12:00 PM
CHAMP – State Waiting List Portal
The CHAMP is here! Join DHCD to get up-to-date information on CHAMP and answers to all your questions on the new State Waiting List Portal. Do not miss this important session!
You’re a Board Member, Now What?
Being a board member in Massachusetts comes with a big responsibility. Attend this session to find out the ins and outs of what you need to know to support your executive director, fellow board members, residents and community. You will also hear your legal obligations to the agencies you are representing. This is one not to miss if you are a board member.
Panelists: Jeffrey Driscoll, Esq, Executive Director, Medford H.A.
1:45 PM – 3:15 PM
Procuring Maintenance & Repair Service Contracts/Your Capital Plan
Your RCAT teams have developed standard documents for procuring maintenance and repair service contracts for different trades that your LHA will be able to use! Want a User’s Guide? You got it! Come to this session to be able to assist your LHA how to use your documents.
Panelists: John Massey, RCAT Director, South East Region; Phaldie Taliep, RCAT Director, Central West Region; Kirk Fulton, RCAT Director, North West Region; Rick Brouillard, Regional Planner, Developer of Capital Programs, DHCD
Pest Management – Best Practices
This presentation will introduce Integrated Pest Management (IPM) and its employment in Housing Authorities in the Commonwealth. Covered topics will be pest biology, identification, treatment strategies, and prevention.
Panelist: David Flynn, Operations Manager, Burgess Pest Management
The Impact of Workers’ Compensation Claims on Your Budget
Do you know how much it costs your housing authority when you experience claims frequency, severity or both? Do you need more incentive to working to maintain a safe working environment? Do you know the hidden expenses related to having an employee out of work for a work-related injury - expenses that your housing authority has to pay out of pocket? You will learn the direct relationship between poor loss experience and poor financial results, with plenty of time for Q&A.
Panelist: Dave Matosky, CRM, CMS Associates, Inc.
3:15 PM – 4:30 PM
Management Agreements – Pro’s and Con’s
Come hear from agencies throughout the Commonwealth who are currently in Management Agreements. This session will be geared towards housing authority staff as well as board members. Listen to the good and the bad to see if a management agreement is the best choice for your agency!
Panelists: Leila Botsford, Executive Director, Mashpee H.A.; Brewster H.A. & Carver H.A.; Connie Desbiens, Executive Director, Dartmouth H.A. & Swansea H.A.; Colleen Doherty, Executive Director, Taunton H.A. & Stoughton H.A.
The Moving to Work Expansion
Is Moving to Work for your agency? HUD is expected to soon publish notices and other information on the expansion of the Moving to Work Program. Hear from the MTW office on the outline of notices and the application and selection process!
Panelist: John M. Concannon, Deputy Director, Moving to Work Demonstration, U.S. Department of Housing & Urban Development
Advantages of Partnering with Your Community Organizations & Partnerships to Create New Affordable Housing
Today the residents we work with come to us with many needs and issues, but the one thing they all want is to remain independent in their community and live somewhere where they can feel safe and have access to the tools that will help them with a successful tenancy. The key to assisting all residents, regardless of age, is a good housing and supportive services team that will communicate and advocate for both the resident and the housing provider. The purpose of this session is to discover and cultivate community partnerships. Through the addition of supportive services, we are working with residents to maintain their independence, retain their tenancy, and thrive in their community. This session will also discuss developing new affordable housing with partners and what opportunities may become available in the future.
Panelists: Connie Donahue–Comtois; Deputy Director, Chelmsford H.A.; David Hedison, Executive Director, Chelmsford H.A.
Tuesday, December 4
9:00 AM – 10:30 AM
Mentoring Your Replacement – A Guide to Succession Planning
We look up to our mentors as experienced and trusted advisor. We want to show our staff who work with us every day that they can be the best that they can be. Come to this session to show how our colleagues are building their colleagues to grow within their own agencies to come to the top. Also, planning for both the foreseen and unexpected absences of people who hold key roles in an organization is a task which employers often avoid. Listen to how you can plan for the worst.
Panelist: Brian Costello, Executive Director, Watertown H.A.; Matthew Mainville, Executive Director, Holyoke H.A.; Leila Botsford, Executive Director, Mashpee H.A.; Rick Leco, Partner, D&V Associates
Non-Monetary (well almost) Rewards for Employees in the Austerity World
Our agencies have some of the best employees who work day in and day out with our residents. Come gather information on how to recognize service and/or initiative of employees without breaking your agency’s bank!
Panelist: Joseph Lamagna, Esq., Commissioner, Cumberland (RI) H.A.
How to Detect, Identify and Collect Fraud
Fraud can occur in so many different ways. It can be an unauthorized occupant in your units. Maybe it’s a resident not reporting all their income or maybe an applicant or resident knowingly provides inaccurate information on forms or applications. This session will provide you helpful techniques and program ideas on how to identify potential fraud and ways to collect it. The session will also cover the side benefits a property experiences with fraud reduction.
Panelists: Alex Corrales, Executive Director, Worcester Housing Authority; Nancy Jones, Deputy Director of Audit & Compliance, Worcester Housing Authority
10:45 AM – 12:15 PM
Medium/Large Agency Roundtable
Come join other medium to large sized LHAs to discuss short and long term issues you encounter daily. Discuss strategies on strategic staffing, effective maintenance plans, identifying alternate revenue streams, managing multiple properties, dealing with public safety issues and ways to provide strong resident service programming. This is an open round-table discussion that will provide you insight and ideas, on how other PHAs, similar to yours, are tackling all these issues.
Facilitators: Alex Corrales, Executive Director, Worcester H.A.; Peter Proulx, Assistant Executive Director, Worcester H.A.; Colleen Doherty, Executive Director, Taunton H.A.
Small Agency Roundtable
This session will focus on the issues and challenges facing the administrators of smaller agencies today. Topics such as budgets, staffing, management agreements, trainings and many others will be addressed.
Facilitator: Mark Roy, Executive Director, Canton H.A.
Board Member Roundtable
There is much to be learned and shared from your peers in dealing with common problems and issues facing elected and appointed local housing authority board members. The opportunity to discuss, compare circumstances and share local resolutions has proven beneficial to several housing authority boards. Come share your ideas!
1:45 PM – 3:15 PM
Encouraging Resident Participation on Boards
Join Mass. Union of Public Housing in this interactive session on how you can encourage and assist your community and boards to bring resident participation onto your boards. Bring your questions!
Panelists: Annette Duke, Housing Attorney, Massachusetts Law Reform Institute; Jack Cooper, Executive Director, Mass. Union of Public Housing Tenants
HUD’s New Initiative on Sexual Harassment
As part of its mission to create diverse communities, economic opportunity, and end housing discrimination through enforcement and development of federal fair housing policies, as well as public outreach to educate market participants, the HUD Office of Fair Housing and Equal Opportunity will present on sexual and other discriminatory harassment in housing. FHEO will review: HUD’s recently published Final Rule on Discriminatory Harassment, the innovative HUD-DOJ Joint Task Force charged with increasing awareness and reporting of sexual harassment, a sampling of recent decisions, and the obligations of our PHA partners to address sexual harassment. The briefing will focus on helping housing providers find new opportunities to protect their beneficiaries from both hostile environment and quid prop quo harassment; while protecting themselves from direct and vicarious liability under the new rule.
Panelists: Lucky Allen, FHEO Region | Equal Opportunity Specialist
Computer Security & Time Saving Shortcuts
What happens when everything goes wrong? Come to this session to hear how backups, disaster recovery and other thoughts on keeping the office running in times of trouble. You will also hear a discussion on workstations, software, networking, internet and wi-fi basics and where hardware updates are most useful as offices have moved to a cloud-based service. This is one not to miss
Panelists: Scott E. Landry, SELandry Consulting